Shipping and Delivery

Standard stock items are shipped within 1-2 working days by second class mail.

Personlaised items such as personalised wreaths and memory bears can take longer to dispatch, usually 1 -2 weeks. If your order is urgent please get in contact and I will do my best to accomodate.  

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Returns

Please contact me if you have any problems with your order.

 

I accept returns for non - personalised items and others stated below, please contact me within: 3 days of delivery and dispatch items back within: 14 days of delivery.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Perishable products 

  • Digital downloads

  • Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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