Shipping and Delivery
Standard stock items are shipped within 1-2 working days by second class mail.
Personlaised items such as personalised wreaths and memory bears can take longer to dispatch, usually 1 -2 weeks. If your order is urgent please get in contact and I will do my best to accomodate.
Please contact me if you have any problems with your order.
I accept returns for non - personalised items and others stated below, please contact me within: 3 days of delivery and dispatch items back within: 14 days of delivery.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.