Shipping and Delivery
Standard stock items are shipped within 1-2 working days by second class mail.
Personlaised items such as personalised wreaths and memory bears can take longer to dispatch, usually 1 -2 weeks. If your order is urgent please get in contact and I will do my best to accomodate.
Returns
Please contact me if you have any problems with your order.
I accept returns for non - personalised items and others stated below, please contact me within: 3 days of delivery and dispatch items back within: 14 days of delivery.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalised orders
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Perishable products
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Digital downloads
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Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.